Property Tax
Capture account and bill references and allocate municipal payments accurately.
Municipal Revenue Collection and Payments
One platform for municipal counter service and secure payments
Collect, control and reconcile revenue across departments and service locations—from property taxes and utilities to permits, parking, licensing and general receivables.
Bilingual receipts Semi-integrated payments Complete audit history
Municipal lines of business
Serve more departments through one cashier experience
Configure services, questions, fees, receipts, permissions and accounting rules by municipality, department and location.
Utilities
Support water, utility and related account-payment workflows at the counter.
Parking and Offences
Record ticket references and support controlled void, reversal and refund processes.
Licences and Permits
Process business, animal, taxi, building, fire and other configurable services.
Accounts Receivable
Accept invoice, deposit and miscellaneous receivable payments with references.
Recreation and Facilities
Collect program, facility and counter-service revenue using common controls.
Certificates
Support marriage, vital-statistics and other certificate-related transactions.
General Revenue
Configure departmental fees, merchandise and other municipal revenue sources.
Counter service
One consistent application with the right controls
Crimson guides municipal employees through different services while retaining each department’s business rules, approvals, accounting mappings and receipt requirements.
Explore transaction operationsGuided workflows
Service-specific questions, references, validations and approvals help reduce errors and training effort.
Barcode support
Scan account, bill, ticket and product identifiers using standard counter peripherals.
Flexible tendering
Support cash, cheque, debit, credit and configured tenders, including split tender.
Role-based control
Separate cashier, supervisor, finance and administrator permissions for sensitive activity.
Bilingual receipts
Present municipal branding, service details and tender information in English or French.
Audit history
Retain original transactions, corrections, refunds, users and timestamps for review.
Secure semi-integrated payments
The correct total goes directly to the PIN pad
Crimson sends the transaction type, total and reference to the assigned terminal. The PIN pad and certified processor handle cardholder data while Crimson records the permitted non-sensitive authorization result.
Calculate
Crimson validates the municipal transaction total.
Authorize
The PIN pad and processor handle card or mobile-wallet data.
Record
Crimson records the tender, approval details and receipt.
Settle
The processor auto-settles and Crimson supports reconciliation.
Cashiers do not re-key the payment total on the terminal, helping reduce entry errors and simplify processing.
Financial control
From counter to bank, every transaction remains visible
Give finance and operations the controls needed to balance locations, reconcile payment activity and identify exceptions.
Till and deposit balancingOpen and close totals, pickups, deposit references, tender counts and over/short reporting.
Settlement reconciliationMatch Crimson activity to processor references and automatic settlement batches.
Finance-ready reportingMap accounts, profit centres, departments, locations and tenders for financial integration.
Exception visibilityIdentify failed interfaces, unmatched payments, reversals, duplicates and pending exports.
Municipal integration
Keep the systems that run your municipality
Crimson operates as the revenue collection and payment layer, exchanging account, invoice, transaction and reconciliation information with municipal systems of record.
Proven municipal experience
Experience supporting complex municipal operations
Crimson supported a multi-location City of Ottawa environment spanning Client Service Centres and specialized lines of business. The solution provided counter receipting, centralized configuration, bilingual receipts, audit controls, deposit management, financial reporting and municipal system interfaces.
Multi-location Bilingual Integrated Auditable
25+years of POS and secure payment
expertise
Complete delivery coverage
Clear responsibility from software to infrastructure
Crimson and Compugen provide complementary ownership across the application and its operating environment.
Crimson
End-to-end application software
- Municipal transaction workflows
- Semi-integrated payment module
- Municipal and financial interfaces
- Reporting, releases and application support
Compugen
Infrastructure and reseller services
- Networking and connectivity
- Cloud or on-premises infrastructure
- Endpoints, identity and access foundation
- Deployment coordination and reseller support
Start a conversation
Modernize municipal revenue collection without replacing every system
Talk with Crimson about your service counters, payment environment, municipal integrations and reconciliation requirements.